Shipping policy

For Live Fish

Orders up to $94.99                Shipping rate:  $25.00 Express  2 - 3 Business Day

Orders over $95.00                  Free Shipping Two (2) Days FedEx Express Service

Overnight Service                    Nationwide Flat Rate: $ 45.00

Please Note:

When your local Lows are below 40 degrees Fahrenheit, We recommend you choose the OVERNIGHT SHIPPING OPTION SERVICE AT CHECKOUT.


Shipping Costs include shipping materials and handling.



PLEASE READ OUR LIVE ARRIVAL GUARANTEE POLICY


 Any fish bigger than 5” or some species will require Overnight shipping. The rate will be estimated according to the destination with FedEx or UPS® (Discounted rates from Shopify Shipping)

  • We ship Mondays to Thusdays. We use 2 to 3 days shipping services; FedEx, UPS or USPS, the one that better fits to the destination.
  • After you place your order, the fish will be fasted and prepared for the trip. We will carefully select them to ensure you receive strong, beautiful and healthy fish.
  • All our fish will be professionally bagged with oxygen, ammonia remover, and other products used for shipping live fish, in a heavy-duty double bag . The box will be insulated with Styrofoam panels and will use heat or cool packs if need it. However, we cannot protect your order from occasional rough handling by the shipping service or dropping by delivery personnel. Therefore, If something goes wrong, Please, contact us and We will make it right for you.
  • Do not hesitate to contact us for any inquiry about custom shipping needs.  We are happy to assist you.

LOCAL PICK-UP: PLEASE CONTACT US BY PHONE FOR SCHEDULE A CURBSIDE PICK-UP FOLLOWING THE COVID-19 RECOMMENDATIONS